The Board’s Role in Brand & Customer Experience
03:00 PM - 05:00 PM (Pacific)
04:00 PM - 06:00 PM (Mountain)
05:00 PM - 07:00 PM (Central)
06:00 PM - 08:00 PM (Eastern)
Overview
Successful companies make customer-obsession core to their corporate cultures. Join a lively discussion on how brand promise and customer experience impact the bottom line, potential risk and rewards, and effective board questions and KPI.
Parking
This is downtown, with numerous parking lots and meters.
Agenda
The panel will be from 4:30-5:30 pm, with networking before and after the event.
Registration.
$ 0 Member Registration Fee
$30 Non-Member Registration Fee
Register
Thank you to our National Sponsors!
Panelists
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Charity Huff Founder and Managing Partner Maroon Ventures
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Charity Huff is the Founder and Managing Partner of Maroon Ventures, which offers experienced management, new business incubation, turnaround management, M&A, and sales & market execution for the tech, commerce, and media industries. She successfully exited Tru Measure, an advertising analytics platform used by the majority of the U.S. publisher market and digital ad agencies, when it was acquired in 2013. Charity serves on the boards of Questor, Envision, and Recruiting Innovation.
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Pasquale "Pocky" Marranzino Co-CEO Karsh Hagen
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Pasquale “Pocky” Marranzino, is Co-CEO of Karsh Hagan, a multi-disciplined marketing, design, and technology company in Denver. Over four decades, Pocky has made lasting impressions on the region’s biggest accounts, including the Colorado Lottery, Colorado Tourism, and McDonald’s. He was named “Professional of the Year” and honored with a Silver Medal for Outstanding Achievement by the Denver Advertising Federation.
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Jennifer Ramirez Founder CX Ventures
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Jennifer Ramirez is the Founder of CX Ventures, a customer experience and strategy consulting firm. Previously, she was the Chief Experience Officer at Elevations Credit Union, SVP of Global Client Experience for Janus Henderson Investors, and VP of Global Product Development and Innovation at Western Union. She serves on the board of Private Director’s Association Colorado and the Women’s Leadership Foundation.
Moderator
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Flossie O’Leary Founder Ripple Affect LLC
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Flossie O’Leary is the Founder of Ripple Affect LLC, a consulting firm that aligns strategy, fuels growth, and amplifies impact through cross-sector partnerships. Previously, she was the Deputy Director at Tepeyac Community Health Center, spent 20 years in higher education and K-12 education organizations in Colorado, and 7 years at private import companies in the fashion industry in New York. She’s on the board of Chilaca Ltd in Dublin, Ireland; Sooper Credit Union in Arvada, CO; and is a founding board member of PDA Colorado.